Assignment & Workflows

Workflow is a step-by-step process that an item goes through from creation to approval and final use in the exam. An assignment is a task given to a specific user or group of users within the workflow.

We operate with multiple workflows that support different stages of item development. Our process begins with item creation by our writers, followed by several rounds of review and ultimately, approval. At each step, we assign items to the appropriate team members—whether it’s a writer for drafting or a reviewer for quality checks. This collaborative workflow allows us to move efficiently and consistently toward building high-quality assessments.

Once we assign a task to an individual or group, it appears in their task list, clearly reflecting their responsibilities in the assessment creation process. We actively manage workflow progress through these assignments, which helps us maintain productivity and ensures that workloads are distributed fairly across our team.

Our multi-level review panel thoroughly checks each item for accuracy, clarity, and bias. Our subject matter experts (SMEs) verify content alignment with relevant standards, while we also ensure every item meets our standards for fairness, accessibility, and inclusivity. Our technical reviewers and their panels focus on formatting, metadata, and item type accuracy.

Within our approval workflows, items are either approved for use or sent back to the original author for revisions. Once approved, we make the item available for use in assessments. The structured workflow we follow allows us to control quality at every stage, promote effective collaboration across roles, and track item status and accountability throughout our team.

In conclusion, our tailored workflows and assignments enable us to effectively manage timelines and team responsibilities, ensuring the item authoring process stays organized and on track.